Pro-Tect, Inc. is a highly-regarded security company based in Westport, Connecticut, providing top-notch security services to businesses and individuals for over two decades. Ken Watterworth, the owner of Pro-Tect, Inc., has been at the helm of the company since its inception and has worked tirelessly to build it into the thriving enterprise that it is today.
With his extensive experience in the security industry, Ken is widely respected for his expertise and knowledge of the latest security technologies and practices. His passion for protecting his client's physical and digital assets is evident in every aspect of the company's operations.
In this interview, we have the privilege of speaking with Ken Watterworth about his experiences in the security industry, his insights into the challenges and opportunities facing the field today, and his vision for the future of Pro-Tect, Inc. and the industry as a whole. Join us as we delve into the world of security with one of its most accomplished leaders.
Can you tell me a little bit about your company and how it got started?
Pro-Tect, Inc. is a commercial fireproofing contractor that specializes in providing fireproofing solutions for structural steel buildings. We're licensed applicators of leading fireproofing products such as Cafco, Monokote, Albi, and several others.
I actually started Pro-Tect back in 1991, after gaining several years of experience in the industry. Before that, I owned an industrial painting company called Ken Watterworth Inc. However, in 2015, after 38 years in business, I decided to close that company down and focus solely on fireproofing with Pro-Tect, Inc.
Since then, we've been dedicated to providing our clients with the highest quality fireproofing services. Our team is made up of skilled professionals who are committed to ensuring that every project we take on is completed safely, efficiently, and to the highest standards. We take great pride in our work and always strive to exceed our clients' expectations.
We've worked on a wide variety of projects over the years, from commercial buildings and industrial facilities to healthcare facilities and educational institutions. No matter the size or scope of the project, we approach each one with the same level of care and attention to detail.
What types of fireproofing services does your company offer?
At Pro-Tect, Inc., we offer a variety of fireproofing services to help protect your property and the people within it from the devastating effects of fire. We specialize in both passive and active fireproofing, which means we can provide protection for both the structure of the building and the contents inside.
Some of our services include the installation of fireproof coatings and fireproofing systems, as well as the application of fireproofing spray, fireproof caulking, and fireproof insulation. We also provide fire-stopping services, which help to contain fire and smoke within a building.
We also offer fireproofing consulting services to help our clients determine the best fireproofing solutions for their particular needs. We can work with architects, builders, and property owners to design and implement fireproofing strategies that are tailored to their specific requirements.
What sets your company apart from other fireproofing companies in the area?
I can tell you that we pride ourselves on being a cut above the rest when it comes to fireproofing services. For starters, we have over 20 years of experience in the industry and have built up a reputation for providing top-notch fire protection solutions that meet the unique needs of our clients.
One of the things that really sets us apart from other fireproofing companies in the area is our commitment to using the latest and most advanced materials and technologies in our work. We are always staying on top of the industry's latest developments to provide our clients with the most effective and efficient fireproofing solutions possible.
Additionally, we take a highly personalized approach to our work. We understand that every client is different and has unique needs and requirements, so we work closely with each and every one of our clients to ensure that we provide a custom-tailored solution that meets their specific needs.
And finally, we take great pride in our customer service. We understand that fireproofing can be a stressful and confusing process for many of our clients, so we work hard to ensure that we are always available to answer questions, provide guidance, and offer support throughout the entire process.
What are some of the most common misconceptions people have about fireproofing, and how do you address those misconceptions?
There are definitely a few common misconceptions that we come across in the fireproofing industry. One of the biggest misconceptions is that fireproofing is a one-and-done solution. In reality, fireproofing is an ongoing process that requires regular inspections, maintenance, and repairs to ensure that the fireproofing materials are still effective.
Another misconception is that fireproofing is only necessary for certain types of buildings or in specific areas of a building. The truth is that every building, regardless of its use or size, needs some level of fireproofing to protect the occupants and the structure itself.
Another common misconception is that all fireproofing materials are the same. In reality, there are many different types of fireproofing materials, each with its own strengths and weaknesses. It's important to work with a knowledgeable fireproofing contractor to determine the best materials for your specific application.
Finally, some people think that fireproofing is too expensive or time-consuming. While it's true that fireproofing can be a significant investment, the cost of not appropriately protecting your building from a fire can be much higher in the long run. And with advances in technology and materials, fireproofing is becoming more efficient and cost-effective than ever before.
At Pro-Tect, Inc., we strive to educate our clients about the importance of fireproofing and help them understand the process of making informed decisions about their building's safety. We also use the latest materials and techniques to provide efficient and effective fireproofing solutions for our clients.
How does your company stay involved in the Westport community, and do you offer any services or support to local organizations or events?
As proud members of the Westport community, we prioritize staying involved and giving back whenever we can. One way we do this is by supporting local organizations and events.
For example, we've sponsored the Westport Arts Festival for the past few years, a wonderful showcase of local artists and a great opportunity for the community to come together. We've also provided security services for various community events, such as the Westport Farmers Market and the Westport Library's annual book sale.
In addition to supporting community events, we offer our services to local organizations that may need them. For instance, we've provided security consulting for local businesses and non-profits to help them ensure the safety of their employees and customers.
At Pro-Tect, Inc., we understand the importance of being an active community member and giving back whenever possible. We're always looking for new ways to get involved and support our fellow Westport residents, so if you have any suggestions or ideas, please don't hesitate to reach out.
Looking forward, what are your goals for your company's future, and how do you plan to achieve them?
My primary goal is to continue providing top-notch security services to our clients while expanding our business into new markets. To achieve this, we constantly look for ways to improve our offerings and stay up-to-date with industry trends and technologies.
One of our main strategies for growth is to develop new partnerships and collaborations with other businesses and organizations in related fields. By working together, we can offer more comprehensive and integrated security solutions that meet the unique needs of our clients.
We also plan to invest in ongoing training and development programs for our team members so that they can stay on top of the latest technologies and techniques in the security industry. This ensures that we are always providing the most advanced and effective solutions to our clients.
Lastly, we want to continue to prioritize our commitment to exceptional customer service. We believe that our success is built on our relationships with our clients, and we will always go the extra mile to ensure their complete satisfaction.
Our goals for the future are focused on growth, innovation, and customer satisfaction, and we will achieve them by staying dedicated to providing the highest quality security services possible.
